Shipping policy
Processing Time
Orders are fulfilled within 1 business day of being placed. Once your order is confirmed, it is sent to our fulfillment team and typically processed and dispatched within 1-2 business days. 📦
You will receive a confirmation email with your tracking number as soon as your order ships — so you always know exactly where your LumaPage is.
Shipping Options (United States) 🇺🇸
| Method | Cost | Estimated Delivery |
|---|---|---|
| Standard Shipping | $4.99 | 4-7 business days |
| Express Shipping | $9.99/$4.99 | 3-5 business days |
| Free Shipping | Free | 4-7 business days |
Free shipping is automatically applied to all orders of $79 or more at checkout. ✨
Total Estimated Delivery Time ⏱️
Here is the full timeline from order to delivery:
- Order processing: 1 business day
- Standard shipping: 4-7 business days
- Express shipping: 3-5 business days
Tracking Your Order 📍
Once your order ships, you will receive an email with your unique tracking number and a direct link to track your package on our website. No need to search anywhere else — everything is in one place.
From there you will receive automatic updates at every step of the journey, from the moment your order leaves our fulfillment center to the day it arrives at your door. 🚪✨
If you have not received tracking information within 3 business days of placing your order, please contact us at support@getavera.com and we will look into it right away.
Shipping Destination 🌍
We currently ship to the United States only. We are working on expanding to additional countries in the future — stay tuned. 👀
Lost or Delayed Packages
If your tracking shows no movement for more than 5 business days or your package appears lost, please contact us at support@getavera.com. 📧 We will work with the carrier to resolve the issue and make sure you receive your order or a full replacement.
We are not responsible for delays caused by carrier disruptions or circumstances outside our control. However we will always do our best to make it right. 🛡️
Wrong Address ⚠️
Please double check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address. If you notice a mistake immediately after placing your order, contact us within 24 hours at support@getavera.com and we will do our best to correct it before it ships.
Contact Us 💬
support@getavera.com We respond within 24 hours.